Clean Room
A sealed environment for a deliberate act.
Devices enter through a controlled intake process. Two-staff protocol applies to every motion: receipt, opening, execution, and disposal or return. Devices awaiting an authorized resolution remain secured; a destruction opt-out is respected.
Restricted access
Only background-checked, named staff may enter. Visitors are not permitted. Entry is logged.
Continuous video record
Every device handling is recorded and retained for the audit period. Recordings are encrypted at rest.
Sealed evidence bags
Devices arrive sealed and remain sealed between handling sessions. Seal numbers match the audit log.
Signed audit log
Each action — opening, attempted unlock, execution, disposal — is signed by two staff and the case ID.
Chain of custody
Each step is signed.
Step 1
Intake receipt: parcel scanned, seal verified, photographed against the executor's manifest.
Step 2
Identity verification: case-file cross-check confirms client, device IDs, and elected instruction.
Step 3
Authorized action: passcode attempted up to three times. If a passcode fails or is unavailable, the default action is full reset / deletion. If that cannot be completed, physical destruction is the protective fallback only when the member has not opted out in advance. If the member has opted out, we hold the device without destruction until an authorized resolution is documented. All actions require verified authority and the recorded instructions.
Step 4
Disposal or return: device shredded, wiped, or sealed for return with a tracked, insured carrier.
Step 5
Closure: certificate issued to the executor; case file sealed and retained for the audit period.